The College of American Pathologists has asked the Centers for Medicare & Medicaid (CMS) to investigate the apparent discrepancy regarding the process to verify staff credentials for nursing or other state allied health licensed personnel conducting moderate or high complexity laboratory testing as it appears on The Joint Commission website. CAP accreditation requirements, as approved by CMS, do not allow for third-party services to verify staff credentials in the instance cited. The CAP will continue to work with CMS staff to resolve this matter for CAP-accredited laboratories.
The Accreditation Application/Data Maintenance system is not available during
the daily maintenance cycle: 1:30 am - 4:30 am (CDT); 6:30 am - 9:30 am (GMT).
The CAP apologizes for any inconveniences you may experience while using e-Labs. The CAP is undergoing a multi-year, enterprise-wide improvement program for its entire information services platform including Web site technology and design. In the short-term, you may experience some planned service outages and other performance issues as we continue to make improvements. Long term, you’ll experience a new cap.org that is easier to navigate, faster, and responsive. Please refer troubleshooting information specific to e-Labs. Additional support is available from the CAP Customer Contact Center at 800-323-4040, option 1 or 847-832-7000 or firstname.lastname@example.org.