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CAP Home > CAP Accreditation and Laboratory Improvement > Virtual Library of Past Audioconferences > Online LAP Audioconference: Quality Management From the Top Down´┐ŻLab Director's Role

  Online LAP Audioconference




Presentation Title: Quality Management From the Top Down—Lab Director’s Role
Presented by: R. Bruce Williams, MD, FCAP
Date: May 16, 2007


  • Define key elements of a documented quality management program (QMP)
  • Describe the role of the laboratory director in developing, implementing, and overseeing the program
  • Identify criteria that evaluate your own QMP for effectiveness

Download Conference Materials

Faculty Bio (PDF, 59 K)
Presentation (PDF, 183 K)
Handout (PDF, 140 K)

Real Audio
Presentation (2.61 MB)
Questions and Answers (1 MB)

Windows Media
Presentation (3.2 MB)
Questions and Answers (1.3 MB)


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