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CAP Home > CAP Accreditation and Laboratory Improvement > Laboratory Preparedness Training > Online LAP Audioconference: Quality Management From the Top Down�Lab Managers

  Online LAP Audioconference

 

Presentation Title: Quality Management From the Top Down—Lab Managers
and Supervisors
Presented by: Francisco R. Velazquez, MD, SM, FCAP
Date: June 20, 2007

Objectives:

  • Describe the role of the laboratory manager or supervisor in developing, implementing, and overseeing the program
  • Define key elements of a quality management program (QMP)
  • Identify criteria useful in evaluating the effectiveness of your own QMP

Download Conference Materials

Faculty Bio (PDF, 65 K)
Presentation (PDF, 1.9 MB)
Handout (PDF, 4.8 MB)

Real Audio
Presentation (2.1 MB)
Questions and Answers (927 K)

Windows Media
Presentation (2.6 MB)
Questions and Answers (1.1 MB)

 

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