Posted October 19, 2010
Access to Competency Assessment Program courses is readily available to both learners and EAs. The transcripts, however, are managed on the CAP website by a learning management system (LMS). In recent months, we have heard from users of this LMS that it lacks both user-friendliness and intuitive navigation. These are serious concerns to us and we are taking steps to resolve them.
Here are system enhancements we added this year based on feedback from learners:
- A streamlined process for claiming credit and viewing certificates that is more intuitive and reduces the number of clicks.
- Improved resources on the Education Programs page including a Quick Guide (PDF, 39 K) and FAQs so you can more easily find help for navigating the system.
- Direct access to the Training Transcript via the Personalized Options section on the www.cap.org site.
We continually seek ways to improve all CAP systems to enhance your experience and keep education and information accessible to you.