Customer Service Hours
(7:00 AM-5:30 PM CT)
Call 800-323-4040 or 847-832-7000 option 1 # to speak with a Customer Service Representative.
24-hour TTY Message Service
This service allows TTY customers to leave a message any time, day or night, with a response guaranteed by the next business day.
24-hour Message Service
The CAP’s 24-hour voice mail system allows you to leave a message at any time, day or night. Your message receives priority attention, with a response guaranteed by the next business day.
Order Process Information
Order Form Instructions
International Order Information
Continuing Medical Education
Main Surveys Page
Your feedback is very important to us. Through quarterly interviews with customers, we are able to continue offering products, programs, and services that are responsive to your proficiency testing and educational needs.