A fee of $70 (US dollars) is charged for each
product sent outside the United States to cover shipping costs and handling
requirements. All shipments are made FOB (free on board) orgin. The College is not liable for loss or damage caused by force majeure. Additional fees, duties, and taxes not reflected in CAP list prices may be imposed on orders; customers should check with the local customers office regarding these changes.
Please request information from local authorities to determine if any
permits are required. Import permits are obtained by customers and forwarded
to the CAP for inclusion with product shipment. Products with hazardous
materials may require special permits and additional charges. Refer to the
list of Surveys modules with hazardous materials. Products will
not ship without required documentation.
Every effort will be made to ensure that shipments reach their destination
in a timely and efficient manner.
Duties or import taxes imposed by countries outside of the United
States are the responsibility of the customer and cannot be waived by the
CAP.
It is important that you provide a complete address, telephone
number, fax number, and contact name on your order form (PO box numbers
are not acceptable). Due to the nature of proficiency testing materials,
the CAP cannot replace kits that are lost, delayed, or refused entry into
your country. No credits or refunds will be issued on such shipments.
Some Surveys have limited stability and may be difficult to transport
to overseas locations. These Surveys include Biochemical Genetics (BGL),
Cytogenetics (CY), Cardiac Markers (CARM), Activated Clotting Time (CT1),
Direct Antiglobulin Testing (DAT), Flow Cytometry (FL, FL1, FL2, FL3), Glycohemoglobin
(GH2), Histocompatibility (B27, HLAS, HLAS1, MX1B, MX1C, MX1E, MX2B, MX2C,
MX2E), Tick-Transmitted Diseases (TTD), Molecular Genetics (MGL1-3), Parentage
Testing (PAR, PARF), Transfusion Medicine (DAT, J, J1, JAT, JE1, TMCA, TMCAD),
and Troponin (TRP). Please note replacements will not be available for these
Surveys.
Survey materials that are liquid products are shipped with frozen cold
packs and need to be kept cold as much as possible. If transportation
to your location does not allow for these conditions to be met, replacements
will not be available.
For international participants interested in reporting SI units, please
note special ordering codes with the Chemistry (CN3), Basic (A1N), and
Ligand (KN) Surveys.
Customers shall be liable for all costs and expenses related to the return
of shipments to the College or its designated packagers if the reason
for such return is late product cancellation, shipment refusal, invlaid
ship-to address, or nonprovision of required documentation to the CAP
for inclusion in the shipment.
Canadian and Hawaiian Participants
Current Canadian regulations require that Canadian laboratories obtain
import permits to import animal and human pathogens. This regulation applies
to CAP Surveys that contain hazardous material. It is important that you
obtain permits from the Health and Welfare Canada for all infectious Surveys
and a second permit from the Canadian Department of Agriculture for the
D, D1, D2, D3, D4, E, E1, and ID Surveys. A copy of a valid permit must
be sent to the CAP for attachment to each shipment containing hazardous
Surveys. Surveys will not ship without required documentation.
The state of Hawaii also requires import permits. You may obtain an
import permit by contacting the Plant Quarantine Branch of the State of
Hawaii Department of Agriculture. You will need to complete form PQ-7
to obtain the import permit.
Wire Transfer Information
Please include all bank fees incurred when remitting your payment by wire
transfer to:
Harris Trust and Savings Bank
111 West Monroe Street
Chicago, Illinois 60690
USA
Account Number: 223-733-7ABA
Number: 071000288
SWIFT #: HATRUS44
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