Preferred Sender Instructions
To minimize issues with receiving our email communications, you can designate the CAP as a preferred sender. This lets your email provider know you actively want our emails, making them less likely to be filtered out. Find your provider below and follow the corresponding instructions.
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AOL
- Click Contacts in the right toolbar
- Click Add Contact
- Enter the sender’s address and additional information if you wish
- Click the Add Contact button in the popup to finish
Comcast
- Click Preferences from the menu
- Click Restrict Incoming Email
- Click Yes to enable email controls
- Click Allow Email from the addresses listed below
- Enter the sender’s address you want to whitelist
- Click Add
- Click Update to finish
- Click Preferences from the menu
- Click Restrict Incoming Email
- Click Yes to enable email controls
- Click Allow Email from the addresses listed below
- Enter the sender’s address you want to whitelist
- Click Add
Gmail
- Open an email from the sender that you want to whitelist
- Click on the three-dots menu icon in the upper right
- Select Filter Messages Like This
- At the bottom of the dialog box, select Create Filter
- From the list of options, select Never Send It to Spam, then hit Create Filter.
Mac Mail
- Click Address Book
- Click File
- Click New Card
- Enter the sender’s address and additional information if you wish
- Click Edit to finish
Yahoo
- Open the email message from the sender you want to add to your address book
- Click Add to Contacts next to the sender’s address
- On the Add Contact popup, add additional information if needed
- Click Save to finish
Windows Live Hotmail
- Open an email from the sender that you want to whitelist
- Click Add to Contacts next to the sender’s address to finish
Microsoft Outlook 2003
- Open the email message from the sender you want to add to your address book
- Right-click Click Here to download images in the gray bar at the top of the message
- Click Add Sender to Senders Safe List to finish
Outlook 2007
- Right-click on the email you received (in the list of emails)
- Click Junk E-mail
- Click Add Sender to Safe Senders List to finish
Outlook 2010
- Click the Home tab
- Click Junk
- Click Junk E-mail Options
- Click Safe Senders
- Click Add
- Enter the sender’s address and additional information if you wish
- Click OK to finish