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- Oregon Senator Advocates for Pathology Reimbursement in Wake of Change Healthcare Cyberattack
Sen. Ron Wyden, (D-OR), chair of the Senate Finance Committee has asked UnitedHealth Group to explain why health care providers, especially pathologists, in Oregon and nationwide still cannot send claims or receive payments for services delivered to their patients' months after the Change Healthcare cyberattack in February.
In its advocacy with private health insurance plans, the CAP champions policies protecting access to pathology services for patients and protecting against overburdening pathologists with administrative requirements and interfering with the practice of medicine. For additional information visit: Private Sector Advocacy and our Cybersecurity webpage.
In a letter sent to UnitedHealth Group sent on July 2, Wyden wrote: “On May 1, you testified before the Senate Committee on Finance about the cyberattack on Change Healthcare and the improving recovery. I have heard firsthand as recently as June 27, however, that reimbursement for pathology practices in Bend, Oregon, is still blocked, rendering your testimony as wishful thinking and disconnected from the real-world experience of many provider practices.”
Wyden noted on his website that during a recent townhall meeting, Central Oregon Pathology Consultants said more than eight weeks later they still don’t know whether their patients’ data has been compromised and have received contradictory communications from your company as to whether their patients’ data has been compromised.
Wyden asked UnitedHealth Group to answer the following by July 15:
- How many practices still can’t submit claims to payers or receive payments and remittances because of the cyberattack
- When customers will be able to submit claims, process remittances, denials, and post payments
- How UnitedHealth Group plans to make customers whole for claims that now cannot be submitted because of missed deadlines