Difficult conversations are in the price of admission to leadership—and avoiding them in our daily medical practice is not an option in many situations. Navigating difficult conversations requires preparation, perspective, and practice. This roundtable discussion offers ways to plan for how to open a discussion, commit to listen, query and acknowledge, and direct emotional energy from all parties toward a useful purpose.
Karim Sirgi MD, MBA, FCAP, Owner, Sirgi Consulting LLC.
Tricia Hughey, Owner, Tricia Hughey Consulting LLC.