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Preferred Sender Instructions

To minimize issues with receiving our email communications, you can designate the CAP as a preferred sender. This lets your email provider know you actively want our emails, making them less likely to be filtered out. Find your provider below and follow the corresponding instructions.

  • Open all Toggle
  • Close all Toggle
  • Click Contacts in the right toolbar
  • Click Add Contact
  • Enter the sender’s address and additional information if you wish
  • Click the Add Contact button in the popup to finish
  • Click Preferences from the menu
  • Click Restrict Incoming Email
  • Click Yes to enable email controls
  • Click Allow Email from the addresses listed below
  • Enter the sender’s address you want to whitelist
  • Click Add
  • Click Update to finish
  • Click Preferences from the menu
  • Click Restrict Incoming Email
  • Click Yes to enable email controls
  • Click Allow Email from the addresses listed below
  • Enter the sender’s address you want to whitelist
  • Click Add
  • Open an email from the sender that you want to whitelist
  • Click on the three-dots menu icon in the upper right
  • Select Filter Messages Like This
  • At the bottom of the dialog box, select Create Filter
  • From the list of options, select Never Send It to Spam, then hit Create Filter.
  • Click Address Book
  • Click File
  • Click New Card
  • Enter the sender’s address and additional information if you wish
  • Click Edit to finish
  • Open the email message from the sender you want to add to your address book
  • Click Add to Contacts next to the sender’s address
  • On the Add Contact popup, add additional information if needed
  • Click Save to finish
  • Open an email from the sender that you want to whitelist
  • Click Add to Contacts next to the sender’s address to finish
  • Open the email message from the sender you want to add to your address book
  • Right-click Click Here to download images in the gray bar at the top of the message
  • Click Add Sender to Senders Safe List to finish
  • Right-click on the email you received (in the list of emails)
  • Click Junk E-mail
  • Click Add Sender to Safe Senders List to finish
  • Click the Home tab
  • Click Junk
  • Click Junk E-mail Options
  • Click Safe Senders
  • Click Add
  • Enter the sender’s address and additional information if you wish
  • Click OK to finish
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