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  5. Proficiency Testing (PT)/External Quality Assessment (EQA) Programs Process

Proficiency Testing (PT)/External Quality Assessment (EQA) Programs Process

Conducting the College of American Pathologists (CAP) Proficiency Testing (PT)/External Quality Assessment (EQA) for all patient reportable tests demonstrates a commitment to quality improvement and provides an excellent tool for learning and competency assessment.

For laboratories seeking CAP accreditation, enrollment in proficiency testing is required for a minimum of six months prior to requesting an accreditation application.

Choose CAP PT/EQA Programs to Meet Your Test Menu

  1. Contact the CAP or find a distributor in your location for product selection assistance based on your test menu.
  2. Review the available CAP programs from our catalog.
  3. Access our ordering information to learn about import and shipping processes if you do not have a distributor.

Submit PT/EQA Order to the CAP

  1. Download and complete the 2024 Order Form for International.
  2. Email the order to the CAP.
  3. Request a quote (pro forma invoice), if needed.
  4. The CAP will mail you a unique identification number (CAP number) once the order is processed.

Create e-LAB Solutions Account

  1. Make sure you know your CAP number.
  2. Follow the Quick Start Guide to set up your account.

Plan for Importation

  • The CAP PT/EQA programs may require additional information and steps to allow importation into your country or republic. Access the Importation Resource Guide to understand the process and resources available.
  • Contact your local government agency to identify importation and documentation requirements for clearance. Below is the current list of available country-specific guidance. The information contained in the documents is subject to change and is provided as a courtesy.
  • Gather and prepare all required documents. Some supporting resources to help with the preparation include: Pre-Alert messages which are sent prior to the date of export, the Commercial Invoice (attached to the Pre-Alert email), and an Intent of Use letter which explains the purpose of our programs.
  • Submit all required documents to your government agency prior to shipment (date of export) to avoid delays.

Receive CAP PT/EQA Shipments and Perform Testing

  1. Unpack the kit.
  2. Read the instructions and conduct testing. For additional assistance, reference our Kit Instructions and Result Form Resource.
  3. Submit results online.
  1. Review your evaluation and refer to the PT manual for guidance on how to interpret the report.
  2. Implement and document corrective action as referenced in the Troubleshooting Guide.

Please direct questions or comments to:

Customer Contact Center
+1 847-832-7000