To oversee and adjudicate complaints, investigations, and validation inspections to evaluate the outcome and ensure compliance of laboratories with the Standards for Laboratory Accreditation.
|Time Commitment Requirements|
|Number of face-to-face meetings||3|
|Length of meetings||1 day|
|Typical meeting days||Saturday|
|Meeting locations||One meeting takes place in Chicago and the others take place in two other locations.|
|Number of conference calls||As needed|
|Hours per year||50-75|
|Additional travel or time commitments||
Activities of Committee
- Coordinate complaint investigations and recommend accreditation status-related decisions to the Accreditation Committee when appropriate.
- Address strategic (operational) aspects of role of complaints process in functioning of the Laboratory Accreditation Program.
- Assure that policies and decisions regarding complaint investigations and adjudications, validation inspections, and reporting of decisions are consistent and objective.
- Monitor complaint trends and other metrics related to the complaint investigation process.
- Monitor oversight agency validation inspections for noncompliance of laboratories with the Standards for Laboratory Accreditation.
- Anticipate/discuss risks to CAP related to the complaint process on an ongoing basis and take steps to mitigate/anticipate risk when necessary.
- Elevate accreditation program issues to the Commission on Laboratory Accreditation.
Expertise or Experience
- Good working knowledge of the laboratory accreditation requirements
- Knowledge of other regulatory requirements such as Clinical Laboratory Improvement Amendments regulations is positive
- Previous experience as a regional commissioner is also desired
- Prompt response to complaint communications is expected
Benefits of Committee Membership
- Gain experience in regulatory and accreditation compliance in both anatomic and clinical pathology